When returning anything to us, always include your name and order number or receipt number with the physical shipment!
You have the right to cancel your order up to 14 days after receipt without giving a reason. You have another 14 days to return your product after cancellation. You will then be credited the full order amount including shipping costs.
To exercise this right, you can create your order as a return in your account. We will then refund the amount due within 14 days of reporting your return provided the product has already been received back in good and original condition.
Are you returning a webshop order? Then click here
If it is not a webshop order, please contact us via [email protected].